Business Process Outsourcing
At Career Driver, we are transportation industry experts, specializing in recruiting, marketing, and outsourcing solutions. With a global presence spanning the UK, US, Australia, and the Philippines, we partner with leading companies like Uber, Addison Lee, and Amazon to drive success. Our deep industry knowledge and innovative solutions empower businesses to thrive in a fast-paced, competitive market
Customer Support
24/7 customer service for inbound and outbound calls, including general inquiries, technical support, and billing assistance.
Sales Support
Outbound telemarketing, cross-selling, and upselling, as well as lead generation, to increase revenue streams.
Back-Office Support
Data entry, order processing, and administrative tasks allowing U.S.-based teams to focus on core activities.
Multi-Channel Support
Service via phone, email, live chat, and social media, providing flexibility in customer interactions.
Why Career Driver?
- 24/7 resource, we can offer as much or little coverage as you require
- We work across transportation verticals and our team are very experienced and up to speed on the latest trends
- Driven by tech for efficiencies and security
- We provide all hardware and software
- Savings of up to 60/70% on staff overhead expenses
- No long term contracts and a large amount of flexibility including custom strategy and delivery
- We use our team ourselves so we believe in our team and have refined our processes to yield quality results that move the needle
Why The Philippines?
- Hardworking and trustworthy
- Proficient in understanding the U.S. culture and business environment, with excellent command of both spoken and written American English.
- Driven and motivated workforce
- A positive team culture, thoughtfully cultivated by our managers, inspires our teams’ commitment to quality and motivates them to consistently strive for excellence.
CUSTOMER SUPPORT
24/7 customer service for inbound and outbound calls, including general inquiries, technical support, and billing assistance.
TECHNICAL SUPPORT
Multi-level IT support, including troubleshooting and software assistance, reducing downtime for customers.
SALES SUPPORT
Outbound telemarketing, cross-selling, and upselling, as well as lead generation, to increase revenue streams.
BACK-OFFICE SUPPORT
Data entry, order processing, and administrative tasks allowing U.S.-based teams to focus on core activities.
CLAIMS AND ESCALATIONS MANAGEMENT
Efficient handling of customer complaints, claims, and escalations with an SOP-based process to ensure resolutions.
MULTI-CHANNEL SUPPORT
Service via phone, email, live chat, and social media, providing flexibility in customer interactions.
CUSTOMER SUPPORT
24/7 customer service for inbound and outbound calls, including general inquiries, technical support, and billing assistance.
Ready to elevate your business potential?
Contact Career Driver today and let us support your outsourcing needs. We will help you every step of the way and make the experience transparent and simple for you.
FAQ
Career Driver is a third-party recruiting company with combined decades industry experience of generating driver leads, qualifying and hiring drivers of all levels of experience and caliber. Career Driver does not have any vehicles, equipment or dispatch. We only have highly trained Career Placement Specialists and Driver Success Managers who are responsible for presenting the best options you are qualified for. We never charge the drivers and always give it our best effort to place you in a role where you will thrive and succeed.
No, once we process and qualify you to drive, you become an employee of the company.
No, we are a recruiting service. We are an extension of the company for which we are placing drivers. Once you are processed and qualified you become an employee of the company where you have been placed.
You’re in luck, because our Career Placement Specialists may have other driving opportunities they can share with you!
No! Completely free to any existing driver or any person interested in becoming a professional driver. It is our mission to match qualified drivers with quality companies. We make our money from the fleets we do business with.
We do not hire any drivers and we are not a staffing company. We help you find a job where you will fit the company and be successful. We are here to screen companies and weed out any fleets that oversell themselves and potentially connect you to a company you may have never heard of otherwise.
Our Driver Success Managers will do all they can to mitigate any issues that may arise at your employer – we are vested in making your transition to the company smooth and as seamless as possible. However, should you not be able to make it work, we can evaluate other opportunities where you may be a better fit.
Our job is to see that you find a company where you will be a good fit and will find a fulfilling job. We help you to complete the DOT application, we coach you to help you improve your chances of finding the right fit driving job, and we provide quick and transparent communication. We even speak to the fleets on your behalf. Our goal is to help increase the chances of placing you in a job where you will thrive. We will provide you all the tools we can to help you succeed – not only through the application process, but through your first few weeks of employment with your new company.